Privacy Policy
At Citrus Foodstuff Trading L.L.C, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our Website, place an order, or interact with our services.
By using our Website, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect the following types of information when you use our Website or services:
Personal Information
- Full name
- Email address
- Phone number
- Delivery and billing address
- Company name (if applicable)
Payment Information
Payment details are processed securely through trusted third-party payment gateways. We do not store your complete debit or credit card information on our servers.
Order Information
- Purchase history
- Product preferences
- Delivery requests
- Customer support communications
Technical & Device Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage and browsing behavior
- How We Use Your Information
Your information may be used to:
- Process and delivery orders
- Provide customer support
- Improve website performance and user experience
- Send order confirmations and delivery updates
- Respond to inquiries and requests
- Personalise your shopping experience
- Send promotional offers and newsletters (only if you opt in)
- Maintain website security and prevent fraudulent activity
- Data Protection & Security
We implement industry-standard security measures to protect your personal information, including:
- SSL-encrypted transactions
- Secure payment gateway integration
- Restricted access to sensitive data
- Secure server and hosting environments
While we take all reasonable precautions to protect your information, no online transmission or electronic storage method can be guaranteed as 100% secure.
- Sharing of Information
Citrus Foodstuff Trading L.L.C does not sell, rent, or trade customer personal information to third parties.
We may share limited information only with trusted service providers required for business operations, including:
- Payment processing providers
- Delivery and logistics companies
- Marketing and communication platforms
- IT and website support services
Information may also be disclosed if required by UAE law or legal authorities.
- Cookies & Website Tracking
Our Website uses cookies and similar tracking technologies to improve functionality, analyse traffic, and enhance user experience.
Cookies help us:
- Remember customer preferences
- Improve website performance
- Analyze visitor behavior
- Deliver relevant promotions and content
You may turn off cookies in your browser settings at any time.
- Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request the deletion of your data
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us directly.
- Third-Party Links
Our Website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of external websites.
We recommend reviewing their privacy policies before sharing personal information.
- Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
If such information is identified, it will be removed promptly.
- Updates to This Policy
Citrus Foodstuff Trading L.L.C may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be published on this page with a revised effective date.
- Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Citrus Foodstuff Trading L.L.C
📧 Email: citrusfoodstuff.ae@gmail.com
🌐 Website: www.citrusf.com
